Privacy Policy

Last updated on 29-03-2024 15:23:25

This privacy policy ("Policy") outlines how RANGANA CREATIONS ("we", "us", "our") handles and processes the data you provide us in connection with using the products or services we offer. By utilizing this website or availing goods or services offered by us, you consent to the terms and conditions of this Policy and agree to our use, storage, disclosure, and transfer of your information or data as described herein.

We are dedicated to safeguarding your privacy in accordance with applicable laws and regulations. We encourage you to familiarize yourself with this Policy to understand how your data is handled by us.

RANGANA CREATIONS reserves the right to periodically amend this Policy, and we advise you to check this page for the latest version to stay informed.

Data Collection
We may collect the following information from you:

- Name
- Contact information including address, phone number, mobile and email address
- Demographic information, preferences, or interests
- Personal Data or Other information relevant/ required for providing goods or services to you. The definition of Personal Data will be as per relevant Indian laws.

Note: In compliance with applicable Indian laws, we do not store any credit card, debit card, or similar card data. Additionally, all data or information collected from you will strictly adhere to applicable laws and guidelines.

Data Usage
We require this data to provide you with the goods or services offered by us, including but not limited to the following purposes:

- Internal record keeping.
- Improvement of our products or services.
- Provision of updates regarding our products or services, including special offers.
- Communication of information to you.
- Internal training and quality assurance purposes.

Data Sharing
We may share your information or data with:

- Third parties, including our service providers, to facilitate the provision of goods or services, respond to your queries, fulfill your orders, or for other operational and business reasons.
- Our group companies (as relevant).
- Our auditors or advisors to the extent required by them to perform their services.
- Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements.

Use of Cookies
We use "cookies" to collect information and better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties, and third-party service providers have their own privacy policies addressing how they use such information.

Your Rights
- Right to Review: You can review the data provided by you and request us to correct or amend such data (to the extent feasible, as determined by us). However, we will not be responsible for the authenticity of the data or information provided by you.
- Withdrawal of Consent: You can choose not to provide your data at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: hello@deshidiva.com. Please note that these rights are subject to our compliance with applicable laws.

Data Retention
We may retain your information or data:
- For as long as we are providing goods and services to you.
- Permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries/ Grievance Officer
For any queries, questions, or grievances about this Policy, please contact us using the contact information provided on this website.